Domain Name Question
Domain Name Question
  • 1. Do you provide domain name registration?
    Yes. We have provide domain name registration as low as from RM35 / year.
  • 2. What Domain Name can I use??
    A domain name can only be 63 characters excluding the extensions. Allowable characters in your domain are alphabets, numbers and the hyphen " - ". Other characters ("!,.#$@_") are not allowed.
  • 3. How can I register .MY domain name?
    There is a restriction on .MY domain registration. Please read more here. Or you may contact our sales team to assist you on .MY registration.
  • 4. How long will the domain registration process take?
    Top Level Domain (e.g. .COM, .NET, .ORG) registration is instantly. Usually will be alive within an hour. For .MY registration, it takes 2-3 working days and is subject to Mynic approval.
  • 5. Do I own the domain name?
    Yes. Your name will appear as administration in the WHOIS information. And you have to right to lock and transfer the domain name. Cynet will only be the billing and technical contact in your domain WHOIS information.
  • 6. Can I change my domain WHOIS information?
    Yes. You can change your WHOIS information through the domain control panel. If WHOIS changes are not made to show customers actual information, Cynet are not responsible for the domain name and will not be liable for any damages or losses caused by the domain name hosting activities. Please read our Terms of Service.
  • 7. How can I hide my information from WHOIS?
    We offer free privacy protection for all TLD, except Country Level Domain. You can enable privacy protection through the domain control panel. It will take 24 - 72 hours for the WHOIS record to take effect.
  • 8. I already have a domain name, can I host my domain name with you?
    Yes. You can host your existing domain name with any of our hosting plan. You only have to change your domain name server point our hosting server. You will get a name server information once your hosting account is activated.
  • 9. What is domain transfer?
    Domain Transfer means transfer of domain from your current Registrar to Cynet Registrar. After transfer to us, you can renew .com/.net/.org/.info/.biz domain name with our pricing from as low as RM35/year. Transferring your Domain Name will also renew 1 year to your Domain Name. The transfer price is same as new registration price. Please read the transfer requirement and instruction at here.
  • 10. Can you help me book the domain name before payment?
    No. All domain is to be registered after full payment is received based on first come first serve. There is no booking option available.
  • 11. After I placed a domain order, is my domain booked?
    No. After you have placed an order, you may proceed with the payment ASAP. Please note that your domain is not secured or booked or registered at this point of time until we received your payment receipt. Actual activation will only be carried out after full payment is received.
  • 12. Can I order a domain name only to host with my Blogger account?
    Yes. During order checkout, please select blogger option. Once your domain is activated, our support team will assist you on setting up and publish the domain through Blogger.
  • 13. How can I get a free email account?
    Once your domain name is activated, please contact our support team to setup the email for you.
  • 14. My domain name is wrong spelled, how can I change it?
    Once the domain name is registered and activated, it cannot be change anymore. You should review the domain name before confirm the order. If you place a wrong order, please place a new order again and contact us to cancel your previous order. Don't made any payment to a wrong order.
  • 15. Can I redirect / forward my domain name to other url?
    Yes. We provide a free forwarding service for all domain registration

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