Business web hosting Malaysia

Questions about Business Hosting

How much do I pay when I sign up?

You pay the full hosting price for your selected term upfront. The plan cards show the monthly rate, with the total for your selected term underneath. Prices exclude SST. Domain registration is separate on Business Lite; your final order total includes any applicable tax, domain and optional extras.

What is Business Hosting?

Business Hosting is cPanel-based shared web hosting for Malaysian businesses. Every plan includes email accounts, SSL, daily backups and Imunify360 protection. Business Lite includes 5 websites and 25GB cloud SSD storage. Pro and Max add more capacity and a cloud drive.

What are the benefits of Business Hosting?

Simple and Easy: cPanel control panel—the industry-leading hosting panel—lets you manage domains, files, emails, and install 480+ apps including WordPress with one click. Security: Advanced Firewall and Intrusion Protection powered by Imunify360 protects against malware, spyware, and phishing attacks. Backups: Automatic daily and weekly backups ensure your critical business data is always protected and restorable.

How do I access the AI tools and Cloud Drive?

During the order process, you can add the free AI tools (AI Writer, Multi-AI Chat, Custom Chatbot Builder) and Cloud Drive if your selected plan is eligible. The option appears automatically during checkout. Access credentials are provided after your hosting account is activated.

Are domain names included with Business Hosting?

Business Lite does not include a free domain. Business Pro and Business Max include a free domain for the first year with annual or longer-term subscriptions. Choose from .com, .net, .xyz or .com.my. Domain renewal is charged separately at standard rates. Monthly plans do not include a free domain.

Can I create and use my own @yourdomain.com email?

Yes, all Business Hosting plans support unlimited email accounts. You can create as many professional email addresses as you need (e.g., [email protected], [email protected]) at no additional cost.

Do you provide free website and email migration?

Yes, we provide free migration services to transfer your existing website files, databases, and email data to our servers. Our team handles the entire process to ensure a smooth transition with minimal downtime.

Where is your server located?

Business Hosting runs from our Singapore data center, directly connected to Malaysian networks. Visitors in Malaysia get single-digit-millisecond latency — effectively the same speed as local hosting, with enterprise-grade infrastructure and redundant connectivity.

What guarantees do you offer?

Eligible annual and longer-term Business Hosting plans include a 30-day money-back guarantee, subject to our refund policy. Monthly subscriptions and domain registration fees are excluded. We also provide a 99.5% Server and Network Uptime Guarantee.