Acceptable Use Policy (AUP) For Web Hosting Malaysia

Acceptable Use Policy

Cynet is committed to providing services at a standard of excellence commensurate with the best practice in the industry.

All users of Cynet’s services, and all customers upon signing up for Cynet’s services, agree to comply with Cynet’s Acceptable Use Policy (“AUP”). The spirit of the AUP is to ensure customers are using Cynet’s services with due regard to the rights of other Internet users and in conformity with the requirements of Cynet’s network environment. The AUP are not exhaustive and Cynet reserves the right to add, delete, or modify any provision of its AUP at any time without notice, effective upon either the posting of the modified AUP to Cynet website or notification of the modified AUP.

UCE / Spam

Definition of UCE (Unsolicited Commercial E-Mail), or spam

Customer shall not transmit or disseminate unsolicited commercial e-mail (UCE), or unsolicited bulk messages (Spam), including advertisements, informational distributions, and charitable or other solicitations. The abuse and misuse of e-mail is a serious problem, and Cynet cannot and will not tolerate it. This policy covers all servers and domains on our network.

– The bulk UCE/Spam, promotional material, or other forms of sollicitation sent via e-mail that advertise any IP address belong to Cynet or any domain that is hosted by Cynet.

– Unsolicited postings to newsgroups advertising any IP or URL hosted by Cynet.

– The use of web pages to set up on ISPs that allow spamming (also known as “ghost sites”) that directly or indirectly reference customers to domains or IP addresses hosted by Cynet.

– Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to facilitate a means to spam.

– Forging or misrepresenting message headers, whether in whole or in part, to mask the true origin of the message.

Mailing Lists & Restriction

We have a strict policy regarding use/spam on our network, but we do allow use of mailing lists within the constraints of our spam policy. However, sending thousands of e-mails off of a given server can impact the performance of the server. Therefore we limit the amount of e-mail allowed on our Shared Hosting Servers to no more than 200 e-mails per hours per account.

Adult Content

Adult Content

Because the Internet is a global communication tool, and we have clients from nearly every country in the world it is difficult to dictate what is considered “adult material.” However, it is not our function to discriminate against those who choose to utilize adult content or adult related material. This being said, there are still several reasons why Cynet has been forced to create its no adult sites policy for Cynet network.

– Any site whose revenue is gained in part or whole from its adult content.

– Hyperlinks to adult sites, including but not limited to sites who violate these policies.

– Sites that have discussion boards and share information that is “adult” in nature.

– Sites that sell or promote “adult” material

Child Pornography

Child pornography includes related material, such as simulated child pornography, non-nude child pornography, or sites linking to such material, whether it is determined to be legal or not. Offenses of this nature will be reported to the federal authorities and prosecuted to the fullest extent of the law. Customer is held fully responsible for any misuse of account regardless of whoever committed the act.

Server Resources Abuse

Resources Abuse

Cynet allows CGI, PHP, Perl and many other normal processes used for hosting to be used on all Virtual Servers. These processes can be resource intensive however, and because a Virtual Server must be shared with other users, we must limit how much of the CPU, memory, disk I/O, disk space and database use can be used by any one account on a shared server. Therefore any program (application, script, etc.) or usage that consumes too many resources that impacts other customers in either performance or reliability is considered resource abuse. Shared servers are ?shared? and we all need to play fair.

Examples include:

Background Running Processes

Background Daemons in general are prohibited on Cynet’s servers, including, but not limited to, IRC bots, eggdrop, BitchX, XiRCON, warez sites and any other program that interferes with normal server operation.

Cron Jobs

We allow customers to set up cron jobs to perform routine functions automatically. Due to the impact on the server, running some automated processes can take up considerable server resources and in those cases, our technicians may disable the cron job.

Maximum MYSQL Database Size

We allow unlimited number of MySQL databases, but in the interest of server stability, you have to try to keep them optimized, less than 3000 tables per database or less than a total of 5000 tables combination of all databases per hosting account and less than a total 5 GB size combination of all databases per account, whichever is lower.

Archive or Backup Storage

Using shared hosting account as a backup/storage device is not permitted. This includes but not limited to Video, Music, ISO, archiving of electronic files, log files.

Exploitable Scripts

Unfortunately, many commonly used scripts can be exploited to allow unauthorized users into our systems. Consequently we may on occasion need to ban and consequently disable these scripts. You can view the most current exploits on our banned-scripts page.

Illegal Activities


Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.

Unauthorized Monitoring

Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.


Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks.


Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Offensive Material

Use of Cynet service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.


Use of Cynet service to commit fraud which including and not limiting to fake investment websites, speculation websites, fake banks and investment institution.

Virus, Trojan and Malware Distribution

Use of Cynet service to distribute Virus or any other forms of data which can cause considerable harms to any network. Using or storing any type of software which is designed to or is likely to abuse or negatively impact Internet service, including, but not limited to, portscanners, hacking tools, ping flooding programs, security/root exploits, packet sniffers, and spam software.

Terrorism Activities

Use of Cynet services to promote terrorist activities which including and not limiting to forums for terrorists, personal websites for terrorists, audio, photo and videos of terrorist activities.

Export Control Violations

Exporting encryption software over the Internet.

Other Illegal Activities

Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Suspension, Investigation & Termination of Services

Cynet reserves the right to disable service or terminate service and/or to remove content in order to investigate suspected violations of this AUP. Cynet at its best effort will notify any customers of any violation so that the customer can investigate the case and provide necessary explanation or solution. Failure to respond to email from our abuse department may result in the suspension or termination of services. In some critical cases, Cynet reserves the right to disable or terminate service without first given notice if the violation affects the entire operation. If the explanation or solution is accepted, customer is given a warning and/or incurs an abuse fees. If Cynet feels as though this first offense was a deliberate attempt then the account and all associated accounts will be closed without warning and without a refund. Cynet does not issue refunds for terminating service due to any of the causes specified above. Websites with unresolved Abuse or AUP matters which are not responded to within 10 days will be considered abandoned and will be deleted from the offending account.

Cynet reserves the right to refuse service to anyone. Any material that, in our judgment, is illegal, of threats or violates our terms of service in any manner may be removed or suspended from our servers with or without notice.