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How to Create an Email Account in cPanel

Step-by-step guide to creating a professional email account (e.g., [email protected]) using cPanel on your Cynet hosting.

How-To 5 min read Updated 2026-09-14 Beginner Cynet Support

Quick Answer

Log in to cPanel → Email Accounts → Create → Select the domain, enter the username, set a password → Click Create. Your new email is ready to use immediately.

Creating a professional email address like [email protected] is one of the first things you should do after setting up your hosting. Cynet hosting includes unlimited email accounts on most plans, all managed through cPanel.

Prerequisites

Before you begin, make sure you have:

  • An active Cynet hosting plan
  • A domain pointed to your hosting (nameservers: ns1.cynethost.com through ns4.cynethost.com)
  • Access to your cPanel dashboard

Steps

Step 1: Log in to cPanel

Go to yourdomain.com/cpanel or log in via your Cynet client area and click cPanel Login under your active hosting plan.

Step 2: Open Email Accounts

In the cPanel dashboard, scroll to the Email section and click Email Accounts.

The Email section of the cPanel dashboard, with the Email Accounts tool highlighted

Step 3: Click Create

On the Email Accounts page, click the blue + Create button on the right.

The Email Accounts page with the Create button highlighted above the account list

Step 4: Configure Your New Email

The Create an Email Account form with the Domain, Username and Password fields highlighted

Fill in the three fields, top to bottom:

  1. Domain — Select the domain for the new address. If your account only has one domain, it is already selected.
  2. Username — The part before the @ (for example info, hello, support, admin). The domain you picked is shown to the right of the field.
  3. Password — Type a password, or click Generate to have cPanel create one. Click the eye icon to reveal what you typed.
cPanel scores the password as you type and will not accept a weak one. The bar under the field turns green and reads "This password has a strength of 100, which meets or exceeds the system requirement of 65." Anything scoring below 65 is rejected — length plus a mix of uppercase, lowercase, numbers and symbols is the easiest way to clear it.
Tip: If you are creating the mailbox for someone else, choose Send login link to alternate email address instead of setting a password. cPanel emails them a link so they can set their own password, and you never have to handle it.

Step 5: Check the Optional Settings

Click Edit Settings to expand Optional Settings. This section is collapsed by default, so it is easy to miss — and the default storage limit is not unlimited.

The Optional Settings panel showing the storage limit, welcome email checkbox and Create button
  1. Storage Space — Defaults to 1024 MB (1 GB). Raise it, or select Unlimited to let the mailbox use whatever space your hosting plan has left. A mailbox that hits its limit starts bouncing incoming mail, so set this deliberately rather than leaving it.
  2. Send a welcome email with instructions to set up a mail client — Ticked by default. The welcome mail lands in the new mailbox with the server names and ports already filled in, which is handy if someone else will be setting up Outlook or their phone.
  3. + Create — Click to finish. The account is active immediately.
Automatically Create Folders for Plus Addressing is also in this panel and is best left on. It means mail sent to [email protected] is filed into an info/receipts folder automatically.

Accessing Your New Email

You have several ways to access your email:

Webmail (Browser-Based)

  1. Go to yourdomain.com/webmail
  2. Enter your full email address and password
  3. Choose a webmail client (Roundcube is recommended)

Email Client (Desktop/Mobile)

Use these settings to connect from Outlook, Thunderbird, or mobile devices:

SettingValue
Incoming Server (IMAP)mail.yourdomain.com
IMAP Port993 (SSL)
Outgoing Server (SMTP)mail.yourdomain.com
SMTP Port465 (SSL)
UsernameYour full email address
AuthenticationPassword
Tip: Use IMAP instead of POP3 if you want to access your email from multiple devices and keep everything in sync.
mail.yourdomain.com works once your domain points at Cynet hosting. If your mail client shows a certificate warning, use the server hostname instead — cPanel prints the exact one to use under Email Accounts → Connect Devices, along with the same ports listed above.

Managing Email Accounts

Back in cPanel → Email Accounts, you can:

  • Check Email — Open webmail for that account without a separate login
  • Manage — Change the password, adjust the storage limit, suspend the account, or delete it
  • Connect Devices — Show the exact server names and ports for Outlook, Thunderbird or a phone, plus one-click setup scripts for common clients
Deleting an account permanently removes the mailbox and every message in it. Suspending it under Manage is the safer option if you only want to stop it temporarily.

Best Practices

  • Use descriptive addresses: info@, support@, hello@ for public-facing, firstname@ for personal
  • Set strong passwords: Use the cPanel password generator for maximum security
  • Set up SPF/DKIM: These are usually configured automatically by cPanel, but verify under Email → Email Deliverability
  • Create a catch-all carefully: A catch-all address receives email sent to any non-existent address on your domain — this can attract spam
email cPanel create email email account webmail

Need our team to handle this?

Need help setting up or troubleshooting your email? Submit a request and our team will assist you.

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